Our policy is simple: We'll ship anything on our site to anywhere in the United States—even Alaska and Hawaii—for *free. No minimums. No kidding. (*International orders stores aren't eligible for free shipping).
Please see our Shipping policy for full details
Fine Linens wants you to be fully satisfied with every item you purchase online. If you are not fully satisfied, you may return or exchange unused merchandise in its original packaging within 30 days from when you received it.
Additional restrictions may apply.
For further assistance please call our customer service department at 212-737-2123 or send an email to firstname.lastname@example.org
When washing, be sure to turn your linens inside out if possible.
It's best to wash your pieces separately to give them plenty of water and adequate space. Therefore make sure your larger items comfortable fit in your home washer.
Linens made from natural fibers such as silk, linen, cotton, cashmere and wool should be washed in cool or cold water.
Use only SDH Fine Fabric Wash as it is specifically formulated to gently and effectively clean fine washables. It is super concentrated, cold water active and biodegradable. And because it rinses away clean, leaving no damaging residue to break down fibers, it can keep fine linens in newer condition longer.
Do not use any brighteners, bleaches or fabric softeners on our products.
Set the wash cycle to spin-dry thoroughly and remove from the washer at once. Leaving them wet will case the fibers to shrink or felt.
Do not over-dry natural fibers as it will alter their shape, increase wrinkles and make the fabric brittle.
To add even more freshness to every load, use SDH Dryer Sachets. Our French lavender filled sachets are wonderful for your drawers and cupboards too.
Please be careful with lotions and medications that may come in contact with your linens. Avoid products with alpha hydroxy, retinol or any bleaching agent as they can discolor and destroy the fabric.